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Eric Doa Merch

Find quick answers to common holiday shopping questions—shipping deadlines, order tracking, returns, and more. Stay informed and stress-free this season with our easy-to-follow support guides.

Holiday Orders 2025

Learn how to track your order, get payment confirmations, and view receipts.

TRACKING ORDERS, PAYMENTS & RECEIPTS

Find out how long shipping takes, who delivers your package, and what to expect during delivery.

SHIPPING TIMES, CARRIERS & DELIVERY INFO

Use the portal to request a return, check return status, or print a label.

HOW TO USE THE ERIC DOA RETURNS PORTAL

Get help with gift cards, apply discount codes, and troubleshoot promo issues.

GIFT CARDS, PROMO CODES & DISCOUNTS

Tips for washing your Electric Family items to keep them in great condition.

HOW TO WASH & CARE FOR ERIC DOA APPAREL

New vinyl records can arrive with light residue or debris from pressing plants. Learn why this is normal and how to safely clean your record before first play.